Durkin & DeVries Insurance: Frequently Asked Questions

Durkin DeVries and Pizzi, Insurance in Boston Massachusetts.

The Most Frequently Asked Questions At Durkin & DeVries Insurance

Q. How much do I owe and when is it due?

A. Durkin & DeVries Insurance does not have access to billing information at our agency offices. Please call your insurance company directly for your account balance.

Hanover Insurance call	1-800-322-9143
Vermont Mutual call	1-800-231-7820
Cambridge Mutual and Merrimack Mutual call	1-800-225-0770
Premier and Travelers call	1-800-222-4184	www.premierins.com/premierIns/

Q. What should I do if I have a broken windshield and need it fixed?

A. If your windshield is damaged please call Executive Glass directly at 1-800-696-1555. Executive Glass will call Durkin & DeVries Insurance to confirm coverage.

Q. What do I do if I have been in an accident?

A. There are three things you need to do once you have been in an accident:

Fill out a Commonwealth Of Massachusetts Operator's Report Of
Motor Vehicle Accident form.

Fax the completed form to Durkin & DeVries Insurance at 781-894-6603.

Send via U.S. Mail:
- The original copy of the Commonwealth Of Massachusetts
  Operator's Report Of Motor Vehicle Accident to the Registry of Motor Vehicles.
- A copy to the police station where the accident took place.
- A copy to Durkin & DeVries Insurance.

* To report an auto claim after hours or on the weekend, please use the following 24 hour claim reporting numbers.

Hanover Insurance		1.800.628.0250
Plymouth Rock Insurance		1.617.951.1000
Premier Insurance		1.877.425.2466

Please have your policy number available before calling. If you are not sure of your policy number, your insurance company will be able to assist you.

Q. How long do surcharges stay on my record?

A. Surcharges will stay on your record for 6 Years.

If you do not see your question in this list please e-mail it to us and we will contact you with the answer. Send your question to faq@ddpinsurance.com.